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LEADERSHIP IN A CRISIS

Recently Project Resource Partners were fortunate enough to partner with Gavin Freeman of The Business Olympian, who presented on ‘Leadership in a Crisis’. The presentation was the first in a series we are doing for business leaders. The next one is on Thursday 23 April at 1pm. If you are interested in knowing more then please contact me at abath@projectresourcepartners.com.au or on 03 9949 8104.
Below is a summary of my takeaways, though I am not even going to try and do justice to Gavin’s presentation. I would say that if you get the chance to listen to or engage Gavin, I would highly recommend taking the opportunity.
The presentation took the perspective of how in a crisis, as leaders we need to move from doing our ‘Bruce Wayne’ like day job where we know what to expect, to ‘Batman’, where the enemy does not allow us to prepare.
These were my top ten takeaways on how I can try and become Batman, or more pertinently the best leader for my team:
- Mindset is key as we deal with the unknown, it needs to be a ‘can do’ attitude and positive.
- Beware the of our brain, emotion can overtake logic, particularly when we are without our normal cues and working remotely.
- Times of uncertainty,, change and ambiguity can lead to Amygdala Hijack, where we have an exaggerated personal and emotional response to an event. Think an over tired three3 year old not allowed an ice cream!
- We need to try and understand and recognisze these situations early, and have a plan to deal with them so that we can replicate our decision-making processes and actions under pressure
- This is where we need to be resilient, so being relentlessly persistent while having sustained appropriate focus, with the understanding that the ‘appropriate’ may change more quickly in the current climate
- Is it success or the avoidance of failure that motivates us? If it’s success then failures will be bumps on the road to success we deal with quickly, or failure avoidance will lead to defensiveness, blame and less collaboration
- Do we know who all our stakeholders are – primary and secondary? Our team’s families will be important to our teams more so today than ever and in the decisions that they make. This makes it important for us to act authentically and quickly.
- Beware of the words and unconscious bias we have when interpreting and passing on a message, they alter it. This makes it important for us to be humble and willing to share our stories and feelings to provide our teams with the feeling of psychological safety.
- This means understanding what is important to our teams, so that our workn filters don’t block what is important to our audience.
- Across our businesses we need to understand what the triggers to act are. These relate to our people, external stakeholders, financials, operations, the market and risk velocity (how quickly will the risk impact).
To watch the workshop, you can do so here: