Trending Blogs
June 4, 2024
Renée Giarrusso is a highly sought-after communication, leadership & mindset expert. She is a speaker, International 4-time award-winning author, facilitator, educator and coach (PCC). She works with leaders, teams and organisations to energise mindset and accelerate communication, collaboration and leadership to lift performance and culture. Her sole purpose is to make workplaces exceptional places to work. The team at PRP have been working in partnership with Renée for a number of years across her various programs. We sat down with Renée to talk about her Awaken Career Transition program, which you can read below.
By Shae Demetriou November 13, 2023
Unleashing Communication Skills with a Deck of Cards
October 31, 2023
​In today's diverse workforce, success often hinges on the ability to adapt and evolve. This was the focus in a recent discussion hosted by Wendy Born from Business Value Partners, to members of the National Electrical Communications Authority. Wendy was joined by our Directo r, Andrew Bath an d Senior Con sultant, Ella O’Connell . Collectively, Andrew and Ella bring over 25 years of experience in recruiting across diverse industries and successfully working with millennials and Gen Zs. ​During the discussion, they explored recruitment strategies, steps to creating thriving cross-generational teams, and the benefits Millennials and Gen Zs bring to the workplace. Below we have compiled three key takeaways from the discussion for your perusal. Dive in below! ​ ​What are the benefits of employing millennials and Gen Zs? There are a multitude of benefits that come along with employing millennials and Gen Zs within your business. Andrew and Ella discussed how younger generations are not just committed employees but also drivers of change. They challenge process, modernise business, and bring a fresh perspective that’s vital to stay relevant in today’s world. ​In Andrew’s words, “having the younger generation in our team brings diversity of thought and fresh knowledge. I get to learn different things and new technologies, and how they can add value to the business”.​

THE CHANGING CONSUMER


June 2, 2017

There are number of extremely exciting projects and business transformations occurring across Retail, Utilities and Education, and a key driver of these is the digital experience of customers.


Within Retail for instance, a customer with a smartphone in hand can seek the best deals and make a purchase by clicking a button. Strategic shoppers will take a liking to online shopping and ‘self-serve,’ however others prefer the in-store shopping experience and human advice. Organisations need to understand these habits and be able to react to them, particularly digitally.


As more organisations embrace Digital Transformation, a driver other than Technology that needs to be considered is the customer experience and it’s impact on buying decisions. Many organisations are now investing in the importance of effective change management. Changing processes and systems at a customer level most often also require the business to change internally at a corporate level.


Change is about people, coaching and influencing. Change consultants listen, interpret and collaborate across various divisions of a business. They consider the significantly broader and deeper people impact often associated and the use of development and implementation methods such as Agile, Lean human centered design and customer/user experience.


While finding the balance between technology and the human connection can be difficult, getting it right is well worth it and arguably a “must do”. Project Resource Partners provide specialised Change resources who have in-depth experience and understanding of this newer customer focused transformation and what it takes to help an organisation operate in a “digitally customer focused” world.


Please feel free to reach out if you are seeking Change Management resources or are a change manager or analyst seeking new opportunities.